If you are experiencing trouble logging into the Channext platform, it is possible that you have forgotten your password. However, there's no need to worry, as resetting your password is a straightforward process. By following the steps outlined below, you can easily reset your password and regain access to your Channext account.😀
Step-by-step guide to reset your password💡
Access the Channext platform
To begin the password reset process, go to the Channext platform by visiting the following link in your web browser: https://app.channext.com/login
Select "Forgot Password?"
On the Channext login page, you will find the option labeled "Forgot password?". Click on this option to proceed with the password reset.
Provide your email address 📥
Once you have clicked on "Forgot password?", you will be prompted to enter the email address associated with your Channext account. Ensure that you provide the correct email address to receive further instructions.
Check your email
After submitting your email address, Channext will send you an email containing a unique link to reset your password. This email should arrive in your inbox shortly. If you don't receive the email, please check your spam or junk folder.
Reset your password 🔑
Open the email from Channext and click on the provided link. This will redirect you to a password reset page. On this page, you can create a new password for your Channext account. Choose a strong and secure password that you can easily remember.
Log in with your new password
Once you have successfully created a new password, you can return to the Channext login page. Enter your email address and the new password you just created to access your account. Congratulations! You have now regained access to your Channext account.
Congrats! You are back in the platform.🎉
SSO Users
If your account is set up with Single Sign-On (SSO) through Microsoft or Google, you cannot reset your password through the Channext platform. SSO accounts can only be accessed by logging in through the selected SSO provider.
If you are using SSO, trying to reset your password will not work. Please make sure to log in using the Microsoft or Google option, depending on how your account was created.
💡Tip
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